direct works with phone systems as well as with selected telephones (without a phone system).

For communication with a phone system, direct uses our telephony servers TeamCall® or TeamCall® Express. The telephony server typically is connected to the phone system via the network. Check out our list of compatible phone systems on this page.

TeamCall is available for macOS, Windows and Linux.

TeamCall Express uses the phone system's TAPI driver. Due to its use of TAPI, TeamCall Express is only available for Windows. The TAPI driver must support the creation of multiple TAPI lines (so called 3rd-party-TAPI).

In addition to the phone systems listed below, TeamCall Express supports many more phone systems that have a multi-line 3rd party TAPI driver. For details, please get in touch: direct-sales@ilink.de.

To connect to a compatible telephone, a simple cable is all you need. Check out our overview of compatible phones.


Phone Systems


Aastra

Model Required add-ons Connection via Cable
Aastra 800 CSTA license TeamCall Ethernet
Aastra 5000 CSTA license TeamCall Ethernet
Business Phone BusinessLink TeamCall Ethernet
3rd party multiline TAPI driver TeamCall Express Ethernet
IntelliGate 150 OIP server TeamCall Express Ethernet
IntelliGate 300 OIP server TeamCall Express Ethernet
IntelliGate 2025 OIP server TeamCall Express Ethernet
IntelliGate 2045 OIP server TeamCall Express Ethernet
IntelliGate 2065 OIP server TeamCall Express Ethernet
MD 110 ApplicationLink TeamCall Ethernet
MX-ONE ApplicationLink TeamCall Ethernet
OpenCom 130 CSTA license TeamCall Ethernet
OpenCom 131 CSTA license TeamCall Ethernet
OpenCom 150 CSTA license TeamCall Ethernet
OpenCom X320 CSTA license TeamCall Ethernet
OpenCom 510 CSTA license TeamCall Ethernet
OpenCom 1010 OIP server TeamCall Express Ethernet
OpenCom 1100 OIP server TeamCall Express Ethernet
OpenCom 1200 OIP server TeamCall Express Ethernet
OpenCom 1300 OIP server TeamCall Express Ethernet

Alcatel

Model Required add-ons Connection via Cable
4200 Alcatel CSTA server licenses TeamCall Ethernet
4400 Alcatel CSTA server licenses TeamCall Ethernet
Office E Alcatel CSTA server licenses TeamCall Ethernet
OmniPCX Office Alcatel CSTA server licenses TeamCall Ethernet
OmniPCX Enterprise Alcatel CSTA server licenses TeamCall Ethernet

Ascotel

Ascotel IntelliGate: see Aastra.


Auerswald

Model Required add-ons Connection via Cable
COMmander Basic.2 LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet
COMmander Basic.2 19" LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet
COMmander Business LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet
COMmander Business 19" LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet
COMpact 5010 VoIP LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet
COMpact 5020 VoIP LAN TAPI licenses (4 included with phone system) TeamCall Express Ethernet

Avaya

Model Required add-ons Connection via Cable
ACM ASAI Core (via AES) TeamCall Ethernet
Integral i5 Tenovis Connection NT TeamCall Ethernet
Integral i55 Tenovis Connection NT TeamCall Ethernet
IP Office 3rd party multiline TAPI driver TeamCall Express Ethernet

Cisco

Model Required add-ons Connection via Cable
CallManager Windows PC with Cisco Multiline TAPI driver TeamCall Ethernet

DeTeWe

DeTeWe OpenCom: see Aastra.


Deutsche Telekom

Model Required add-ons Connection via Cable
T-Octopus E30 HG1500 board TeamCall Ethernet
T-Octopus E930 HG1500 board TeamCall Ethernet
T-Octopus F200 HG1500 board TeamCall Ethernet
T-Octopus F400 HG1500 board TeamCall Ethernet
T-Octopus F600 HG1500 board TeamCall Ethernet
T-Octopus Open CSTA server licenses TeamCall Ethernet

Ericsson

Ericsson BusinessPhone, MD 110, MX-ONE: see Aastra.


NEC

Model Required add-ons Connection via Cable
Aspire 3rd party multiline TAPI driver TeamCall Express Ethernet
SV8100 A single 3rd party CTI license TeamCall Express Ethernet

Panasonic

Model Required add-ons Connection via Cable
KX-NCP500 Free CSTA port TeamCall Ethernet
3rd party multiline TAPI driver TeamCall Express Ethernet
KX-NCP500 Express Free CSTA port TeamCall Ethernet
3rd party multiline TAPI driver TeamCall Express Ethernet
KX-NCP1000 Free CSTA port TeamCall Ethernet
3rd party multiline TAPI driver TeamCall Express Ethernet
KX-TDA 15 3rd party multiline TAPI driver TeamCall Express USB
KX-TDA 30 3rd party multiline TAPI driver TeamCall Express USB
KX-TDA 100 KX-TDA0410X CTI board TeamCall Ethernet
3rd party multiline TAPI driver, KX-TDA0410X CTI board TeamCall Express Ethernet
3rd party multiline TAPI driver TeamCall Express USB
KX-TDA 200 KX-TDA0410X CTI board TeamCall Ethernet
3rd party multiline TAPI driver, KX-TDA0410X CTI board TeamCall Express Ethernet
3rd party multiline TAPI driver TeamCall Express USB
KX-TDE 100 KX-TDA0410X CTI board TeamCall Ethernet
3rd party multiline TAPI driver, KX-TDA0410X CTI board TeamCall Express Ethernet
3rd party multiline TAPI driver TeamCall Express USB
KX-TDE 200 KX-TDA0410X CTI board TeamCall Ethernet
3rd party multiline TAPI driver, KX-TDA0410X CTI board TeamCall Express Ethernet
3rd party multiline TAPI driver TeamCall Express USB

ShoreTel

Model Required add-ons Connection via Cable
Unified Communications Platform ShoreTel Release 7.5 or higher ShoreTel CSTA Server
(available from ShoreTel as "Microsoft UC Integration")
Ethernet

Siemens

Model Required add-ons Connection via Cable
Hicom 150 E OfficeCom Xpress@LAN or LIM-LAN TeamCall Ethernet
Hicom 150 E OfficeCom TeamCall (Linux only) V.24
Hicom 150 E OfficePoint Xpress@LAN or LIM-LAN TeamCall Ethernet
Hicom 150 E OfficePro Xpress@LAN or LIM-LAN TeamCall Ethernet
Hicom 150 E OfficePro TeamCall (Linux only) V.24
HiCom 300 (from 2.0) CAP 2.0 with CA TeamCall Ethernet
Hipath 3300/3350 (OfficePoint) Board: HG1500 or LIM-LAN TeamCall Ethernet
Hipath 3500/3550 (OfficeCom) Board: HG1500 or LIM-LAN TeamCall Ethernet
Hipath 3700/3750 (OfficePro) Board: HG1500 or LIM-LAN TeamCall Ethernet
Hipath 3800 Board: HG1500 or LIM-LAN TeamCall Ethernet
Hipath 4000 CAP 2.0 with CA TeamCall Ethernet
Hipath 8000 TeamCall Ethernet

Tenovis

Tenovis Integral: see Avaya.



Phones


Tiptel

Model Required add-ons Connection Cable
82system USB serial adapter direct connection without telephony server USB
83system USB serial adapter direct connection without telephony server USB
192 USB serial adapter direct connection without telephony server USB
193 USB serial adapter direct connection without telephony server USB
195 USB serial adapter direct connection without telephony server USB
292 USB serial adapter direct connection without telephony server USB
293 USB serial adapter direct connection without telephony server USB


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