Changes in 5.0.3 (v126.203)

May 23, 2021


    • Please note:
    • direct 4 licenses that have been created before 2019-01-01 are not valid for direct 5.
    • If you have an older license, you will need to purchase an update license or keep using direct 4.5.

Bug fixes

    IP Phone connections

    • Fixed a potential compatibility problem with some Yealink phones. (#11763)


    • A few minor improvements. (#11765, #11769, #11770)

Changes in 5.0.2 (v126.202)

May 19, 2021


    IP Phone connections

    • For testing purposes, IP Phone connections can now be created without having a software license. (#11759)

Changes in 5.0.1 (v126.201)

May 18, 2021

macOS support

    • Added support for macOS Big Sur (11.0). (#11482, #11496, #11510)
    • Added native support for Macs with Apple Silicon. (#11496)
    • The macOS releases Yosemite (10.10) and El Capitan (10.11) are no longer supported. (#11494)
      direct 4.5.1 is the last release to support those macOS releases.



    • Added support for the UI dark mode. (#10411)

    IP Phone connections

    • IP Phone connections are now officially supported. (#11418)
    • Added support of Yealink T4 and T5 series phones with firmware version 86. (#11715)

Bug fixes

    • Fixed a regression of release 4.5 that caused a glitch in the software update preferences GUI when the system profile details table was expanded/collapsed. (#7128)
    • Fixed a second potential glitch in the software update preferences GUI where the GUI elements where stretched/condensed for a moment while the system profile details were expanded/collapsed. (#10415)
    • Fixed a bug that prevented the display of connection settings when one of the connection names was empty. In addition, it is no longer for a connection to have an empty name. (#11704)
    • A number of minor bug fixes. (including #11511, #11513, #11518, #11525)


    • Added a GUI for activating and deactivating debug logging. (#9573)
    • Renamed the addresses preferences to contact preferences. (#11431)
    • Minor GUI changes in the dial window to better support macOS Big Sur. (#11483)
    • The dial window GUI was changed so that the redial list now expands downwards, not upwards. (#11484)
    • Improved the direct help pages. (#11521, #11522)
    • A number of minor improvements. (including #10995, #11437, #11443, #11445, #11497, #11499, #11751, #11753, #11754, #11755)

Changes in 4.5.1 (v126.148)

February 28, 2021


    IP Phone connections (for beta test participants only)

    • Extended the beta test period until the release of direct 5.0. (#10801)

Changes in 4.5 (v126.147)

November 9, 2020

macOS support

    • The macOS releases Lion (10.7), Mountain Lion (10.8), and Mavericks (10.9) are no longer supported. (#11421)
      direct 4.4.5 is the last release to support those macOS releases.



    • Updated the help pages (#11419, #11428)
    • Preparation for the upcoming direct 5 release (#11436, #11445, #11489).

    IP Phone connections (for beta test participants only)

    • Extended the beta test period until the release of direct 5.0. (#10801)

Changes in 4.4.5 (v126.146)

July 24, 2020



    • Enabled direct to use AppleScript files for call handling that send Apple Events to 'System Events'. Before this change, calling such an AppleScript led to an error message. Now, the user will be asked to grant (or deny) permission.
      The first change for this issue in direct 4.4.4 was not sufficient, this second change should make it work now. (#11283)


    • Removed superfluous double slash from the beginning of phone numbers that are being dialed from Outlook via a click on the phone icon. (#11378)

Changes in 4.4.4 (v126.145)

June 29, 2020



    • Enabled direct to use AppleScript files for call handling that send Apple Events to 'System Events'. Before this change, calling such an AppleScript led to an error message. Now, the user will be asked to grant (or deny) permission. (#11283)

    IP Phone connections (for beta test participants only)

    • Added support of firmware versions and of Snom phone models D385, D735, D765, and D785. (#11189)
    • Added support of Yealink T5 series phones with firmware version 85. (#11274)
    • Improved firmware detection to support Yealink T53, T53W, T54W, and T57W phones in scenarios where they previously were only supported in the first connection attempt. (#11274)
    • Disabled remote control warning on the screen of Yealink T5 series phones. (#11320)

Bug fixes

    • Fixed a bug that could have caused the application to crash if specific debug values were set. (#11097)



    • Adapted to tightened notarization requirements from Apple. (#11215)

    IP Phone connections (for beta test participants only)

    • Extended the beta test period until the release of direct 4.5. (#10801)

Changes in 4.4.2 (v126.143)

December 9, 2019



    • The (long obsolete) Growl framework to send notifications outside of the macOS Notification Center is not longer supported. (#11050)
      direct 4.3.8 is the last release to support Growl.

Bug fixes

    • Fixed a regression of release 4.4 that prevented the names and remote call states from being displayed in the Local Users window. (#11044)
    • Fixed a regression of release 4.4 that prevented the app from being able to access the macOS contacts on macOS 10.15.1. (#11048)

Changes in 4.4.1 (v126.142)

November 29, 2019

Bug fixes

    • Fixed a regression of release 4.4 that prevented LDAP search from working and that caused the application to crash on recent macOS releases when LDAP search was activated. (#11033)
    • Fixed a regression of release 4.4 in the Contacts plugins that caused the Contacts app to crash on macOS releases up to 10.13. (#11034)

Changes in 4.4 (v126.141)

November 18, 2019

macOS support

    • The macOS releases Tiger (10.4), Leopard (10.5), and Snow Leopard (10.6) are no longer supported. (#10995)
      direct 4.3.8 is the last release to support those macOS releases.



    • Added app notarization to allow Apple to check the app for malware and security problems. (#10951)

    IP Phone connections (for beta test participants only)

    • In addition to the connection to phone systems via a CTI server (TeamCall or TeamCall Express) and the connection to Tiptel phones via a USB cable, direct 5 will be able to also control IP phones (Mitel, Snom, and Yealink). Selected beta test participants are able to already use this functionality today.
    • Added support for Yealink T53 phones with firmware v84. (#10811)

Bug fixes

    IP Phone connections (for beta test participants only)

    • Fixed a bug in the determination of the firmware version of Yealink phones. (#11005)

Changes in 4.3.8 (v126.138)

July 15, 2019


    IP Phone connections (for beta test participants only)

    • In addition to the connection to phone systems via a CTI server (TeamCall or TeamCall Express) and the connection to Tiptel phones via a USB cable, direct 5 will be able to also control IP phones (Mitel, Snom, and Yealink). Selected beta test participants are able to already use this functionality today.
    • Added support for Snom phones that have been configured to use HTTP Digest authentication. (#10571)
    • Added support for firmware version 84 of Yealink non-Android phones. (#10791)
    • Added support for Yealink Android phones. (#10792)

Bug fixes


    • Adapted the german language settings GUI to prevent a problem on macOS Mojave where one line of text was no longer displayed. (#10536)
    • Prevented (harmless) initialization of unused components of a customer-specific license system. (#10566)

    Tiptel connections

    • Prevented a theoretical crash (which had never been observed outside our labs, though). (#10816)

    IP Phone connections (for beta test participants only)

    • Fixed a bug that prevented the dialing of numbers that include a number sign (#) on some IP phones. (#10649)



    • Upon application start as well as when the Preferences panel is closed, there will now be an alert panel if there are connections with missing mandatory settings. (#6475)
    • Extended connection status information to include information about missing connection settings. (#6475)
    • The default selection in the telephone connections list when the preferences panel is first opened has been changed to now attempt to select the first active connection (instead of the first connection in general). (#10333)
    • Improved the description text of the phone number field in the connections preferences > phone. (#10550)
    • Prevented problems of user-defined AppleScript scripts from causing problems in direct. (#10704)
    • Updated help page for dialing from the macOS contacts application to reflect the changes made by Apple in macOS Mojave (10.14). (#10808)
    • Improved debug output.

    Tiptel connections

    • The Tiptel phone connection will now be closed before the computer goes to sleep and will be reestablished after the computer woke up from sleep. This may improve cases where the Tiptel phone no longer reacted after wake up. (#10460)

    IP Phone connections (for beta test participants only)

    • Added support for yet another flavor of Yealink session termination so that the connection can be properly restarted. (#10236)
    • Added periodic re-login to Yealink phones in order to prevent the Yealink phone's session from timing out. This improves the reaction time if a number shall be dialed after a long period of inactivity. (#10302)
    • Improved handling of IP phone authentication errors. (#10380, #10561)
    • The connection settings now ask for the phone's admin credentials (instead of the phone's user credentials). The admin credentials no longer need to be entered via the connection special settings. (#10548)
    • The attempts to detect the IP phone type will no longer be repeated indefinitely if the type cannot be identified. (#10551)
    • Improved the detection of Mitel and Snom IP phones. (#10552)
    • Changed the way the caller ID is determined on Snom phones to now use the same parameter that has already been used on Mitel and Yealink phones. This reduces the likelihood that the caller ID cannot be correctly interpreted. (#10597)
    • If the caller ID string contains a SIP host address, this is now stripped in order to improve the chances of finding a matching contact. (#10599)
    • Added a workaround for a Yealink event signaling problem in cases where an inbound ringing call is picked up on a different device, not on the one monitored by the application. This problem caused the application to wrongly assume that the phone was still in the ringing state. (#10813)

Changes in 4.3.6 (v126.136)

September 28, 2018

Bug fixes


    • Fixed a bug where the remote party's phone number was not published via Bonjour if the configuration was set to do so. (#10336)
    • Fixed a bug in the english language user interface that caused one of the Bonjour settings checkboxes in the call handling preferences to remain active when it should have been disabled. (#10400)

    Preferences panel

    • Fixed a bug where changes to the special connection preferences (which are not visible by default) were not saved when a different connection was selected before the preferences window was closed. (#10053)
    • Fixed a bug that caused a broken user interface in the call handling preferences under specific circumstances. (#10246)
    • Fixed a bug that could have prevented connection configuration changes from being saved when the preferences window was closed. (#10286)
    • Fixed a bug where the initial values displayed in the advanced connection preferences were erroneously taken from the last connection in the list instead of from the selected connection. (#10294)
    • Fixed a bug that could have caused the connection list in the connection preferences not to be updated in certain cases.

    Software update

    • Fixed a bug in the german language localization of the software update that caused the automatic update panel's headline to be cut off. (#10299)
    • Fixed a bug in automatic update panel where the version of the existing app was displayed as the version of the downloaded app. (#10300)


    • Fixed a bug with Tiptel connections where a minor update OS update from the base version (e.g. from 10.13 to 10.13.1) was erroneously being treated as a major OS version update. (#10054)
    • Fixed a regression of release 4.1.5 that caused direct to ship without the acknowledgements page. (#10412)
    • Adapted the internal structure of the direct help pages to react to increased security restrictions of the macOS help viewer. This causes the help pages to once again be displayed in full in recent macOS releases. (#10413)
    • Prevented a Gatekeeper warning that appeared for direct upon initial installation since a recent macOS security update. (#10433)


    • Added display of the list of supported URI types to the call handling preferences window. (#10237)
    • The open/closed state of the status panel is now persistent across application launches. (#10254)
    • Made the headlines of the software update panel selectable. (#10301)
    • Improved internal safeguarding against potential problems.
    • Improved debug logging.

Changes in 4.3.1 (v126.131)    [not publicly released]

October 25, 2017

Bug fixes

    • Fixed a regression of release 4.3.0 that caused direct to crash upon application start for specific customers with a special configuration. (#9784)
    • Fixed wrong version number (4.2 -> 4.3) in four locations of the help pages.

Changes in 4.3 (v126.130)

October 20, 2017


    macOS High Sierra

    • direct now fully supports macOS High Sierra.


    • Added optional support for sites where the dialed number of all outbound calls need to include the country code (not just the international calls). This is the case for some Swisscom customers in Switzerland. Activation of this feature requires support from ilink as this is not exposed in the preferences user interface. (#9710)

    Other features

    • direct now writes log files instead of logging to the console. One log file per application start is written to ~/Library/Logs/ilink/direct/. Up to five log files are retained for seven days. (#9445, #9446)
    • Added a help menu item to open a Finder window with the log folder. (#9465)
    • A minimum log level is now active by default, so that at least basic information is available in the log in case of an error (previously, no logging was active by default at all). (#9467)

Bug fixes

    • Fixed a bug that led to application crashes upon startup on some computers. (#9568)
    • Fixed a bug that could have led to the "new connection" panel's list of connection plugins being empty. The likelihood of this happening seems to have increased in macOS High Sierra compared to earlier macOS releases. (#9707)
    • Fixed four bugs that occasionally worked together to cause the connection preferences' list of connections being empty even if connections had been configured. (#9720)
    • Fixed a bug that could have prevented the buttons to add and remove connections from being visible. This only happened to some users on macOS High Sierra. (#9568)
    • Fixed a bug that could have prevented direct from being able to access the user's contacts. This only happened to some users on macOS High Sierra. (#9569)
    • Fixed a rare bug that could potentially have led to multi-minute hangers during startup in unusual network configurations. (#5036)
    • Fixed a bug that occasionally prevented a screen popup from being shown for incoming calls with blocked caller ID. (#8382)
    • Fixed a bug that could have caused warning messages to be written to the log. (#9492)
    • Fixed a bug that could have caused the reaction to incoming calls on a TeamCall connection to be delayed or possibly even skipped. (#9728)
    • Fixed a bug that could have multiple parallel connection attempts to be made if the connection to the CTI server or to the phone was not stable. This typically led to a number of followup problems. (#9729)
    • Fixed a bug that could have caused the Tiptel advanced preferences to not be fully displayed so that the slow dialing checkbox was not visible. (#9770)
    • Fixed a bug that could have caused the LDAP password not to be saved under specific conditions.


    direct Extras

    • Changed the Daylite integration script (in direct Extras) to no longer pause iTunes upon incoming calls. (This caused problems for users who had never even once started iTunes). (#9590)
    • Updated FileMaker example database (in direct Extras). Added access rights (fmextscriptaccess) to allow AppleScripts to execute FileMaker commands. Thanks to Torsten Höner (MIX-Verlags-GmbH). (#9682)

    Other changes

    • direct is now a 64 bit application. (#9490)
    • Added an application verification test that prevents the application from starting if the Info.plist data is missing. (#9574)
    • Removed superfluous line breaks at the end of STLI logs (for TeamCall connections). (#9728)
    • Minor updates to the direct help pages. (#9731, #9732, #9733, #9764, #9776)
    • Updated disk image background to use macOS instead of OS X. (#8972)
    • A number of minor improvements. (including #8742, #8966, #9141, #9463, #9466)
    • Updated debug output. (#8382, #9447, #9467, #9500, #9765)

Changes in 4.2.1 (v126.129)

October 24, 2016



    • Failed dial attempts will now be added to the redial list as well in order to make it easier to try again after the problem is fixed. (#7931)
    • Added support for dialing from Firefox 48 which no longer supports our previous dialing service definition. (#8959)


    • A new indicator in the lower right corner of the dial window shows that the search is still going on. (#5002)
    • Searching for user input in the macOS contacts will now also search in the middle name, title, and suffix fields. (#5006, #8902)
    • Added support for the "Other Fax" contact phone number type (i.e. a reasonable description is displayed for these numbers). (#7043)

    Telephone connections

    • Prevented reconnect attempts after certain connection errors that seem to be due to a configuration problem. Also, an alert panel will be opened in such a case to inform the user. (#7974)

    Tiptel phones

    • Added a notice about the direct web site's USB page and (potentially) a warning about a driver update after OS upgrades to the Tiptel advanced settings. (#6454)
    • Added advanced preference option to allow dialing of * and # characters. (#6499)

    Other features

    • Various preferences UI items will now be updated after changes have been made outside of the application: list of dock menu address groups, list of AppleScript files, and lists of default applications to handle the various URL types. An application restart is no longer required after such changes have been made. (#5113, #6163)
    • Changes in debug log settings via command line no longer require an application restart to become active. (#6161)
    • Improved debug log output. (#6454, #6646, #8955, and others)
    • Added help menu item to open the release notes page. (#6920)
    • Added description of the AppleScript HangUp command to the direct help pages. (#7127)
    • Added a Daylite integration script to the direct Extras. (#8587)
    • The software update now uses https to improve the security and prevent potential man in the middle attacks. (#8747)
    • Attempts to dial while a call is going on will now always cause a warning message to be logged.

Bug fixes


    • Calling a non-existing AppleScript handler in a user configured script will no longer print error messages into the log. (#6376)
    • The incoming handler of a configured AppleScript will now always be called before the script's contactFound handler. (#7052)

    Telephone connections

    • Fixed a bug that could have caused TeamCall connections to not adapt to certain configuration changes without an application restart. (#5012)
    • Prevented a bug where direct failed to recognize that a call had ended while the computer was asleep. (#8482)
    • Fixed a bug in the timing of repeated reconnect attempts of disconnected telephone connections. (#8726)
    • Fixed a bug that could cause a non-active connection to erroneously be set as the default connection. (#8944)

    Other bug fixes

    • Fixed a bug that could cause a crash during software update if direct's internal components are corrupted. (#8723)
    • Fixed a problem that could cause Facetime to be called instead of direct when tel: URLs were clicked on macOS 10.11 or later. New user interface elements were added to the preferences to set the default applications for such URLs (call:, callto:, tel:, and direct:) if multiple applications are able to handle them. (#8754)
    • Fixed a regression of direct 4.0 beta 25 that caused the software update to log a warning about attempts to set a (null) instance as date. (#8932)
    • Fixed a bug that could have caused some error messages to always be displayed in English instead of the current application language. (#8946)
    • Fixed a bug that caused direct to initially not be aware of an active connection under specific conditions, so that the application icon remained gray. (#8957)
    • Prevented a rare case of the application menu containing two help menus. (#8964)

Changes in 4.1.5 (v126.127)

January 13, 2016
  • Fixed a regression of direct 4.1.2 that caused the ABDialer plugin (for dialing from not to work. (#8290)
  • Fixed a bug that caused an unversioned ABDialer plugin to be included in the release. (#8291)
  • Removed superfluous files from the application bundle.

Changes in 4.1.4 (v126.126)

December 22, 2015
  • Fixed a bug that caused direct to display an initial license warning even though a license is available. (#8243)

Changes in 4.1.3 (v126.125)

December 21, 2015
  • Bugfix to prevent a direct 3 license warning from being displayed in license management panel when it shouldn't be displayed. (#7489)
  • Postponed the initial license check until all connections have been initialized and have reported to be ready for the license check. (#7498)
  • Improved installation process of the Contacts Dialer plugin. (#8173)
  • Fixed a bug that caused the version number of the Contacts Dialer plugin not to be correct. (#8177)
  • Updated codesigning to v2 for Gatekeeper support in current OS X releases. (#8187)
  • Various minor bug fixes and code quality improvements.
  • Added debug output.

Changes in 4.0.6 (v126.118)

August 22, 2014
  • For most TeamCall connections, incoming transferred calls will now also be indicated by a screen popup (with the caller ID of the original caller). This depends on the specific signalling received from the phone systems, so this may not appear in all cases. (#7126)
  • Fixed a bug that could cause direct to hang in specific cases with TeamCall connections where a network problem or a configuration error prevented a successful connection to the CTI server. (#7025)
  • direct connection plugins located next to the application will no longer be loaded. (#7135)
  • The default name of new connections now includes the connection type (TeamCall or Tiptel USB). (#6711)
  • The connection list selection in the direct preferences no longer unnecessarily jumps to the top of the list when a connection is removed. (#6668)
  • Deactivated connections will no longer receive a keyboard shortcut. (#6886)
  • Minor update of handling of direct 3 licenses. (#6661)
  • Minor license management panel improvements. (#7253, #7254, #7255)
  • Fixed errors in debug output. (#7256)

Changes in 4.0.1 (v126.113)

December 13, 2013
  • Fixed a bug that could cause the application to crash in the demo mode. (#7038)
  • Removed superfluous debug and error output. (#7037, #7039)
  • If licenses are due to expire soon or if a connection is in demo mode, this is now displayed when the application is started. (#6608, #6921)

Changes in 4.0 (v126.112)

December 6, 2013
  • Rephrased the connections preferences option "Include area code when making local calls" to make its function clearer. (#7030)
  • Minor updates to help pages.

Changes in 4.0 Release Candidate 4 (v126.111)

December 3, 2013
  • Fixed a bug that prevented opening of the preferences in the english language version. (#7026)

Changes in 4.0 Release Candidate 3 (v126.110)

November 29, 2013
  • Fixed a bug that caused dialing via a Tiptel phone to fail in some situations. (#7024)

Changes in 4.0 Release Candidate 2 (v126.109)

November 28, 2013
  • Fixed a rarely occurring app crasher related to AppleScript calls. (#7004)
  • When updating the Contacts app dialing plugin, direct will now not only remove recent old versions of this plugin, but ancient (pre 2006) versions as well. (#7016)
  • When a built-in AppleScript is selected, this selection will now remain valid even if direct is moved. (#7020)
  • Fixed a bug that caused a wrong version of the example script AppleScript Test.scptd to be included. (#7018)
  • Fixed wrong output in the example script AppleScript Test.scptd. (#7021)

Changes in 4.0 Release Candidate 1 (v126.108)

November 27, 2013


    direct now fully supports OS X Mavericks. (#6894)


    • Major rewrite of address search functionality:
      • Mac OS X Address Book is now being searched in a background process.
      • The search still starts while the user is typing, but is delayed until the search string contains at least three characters or until there is a small pause in typing.
      • Improved handling of LDAP connection problems to reconnect to the server more reliably.
      • Improved debugging features for cases with sudden LDAP connection loss.
      • In many cases these changes lead to a big improvement in search responsiveness.
    • Improved search cache handling, leading to a potentially much faster search, and a noticeable reduction in the number of LDAP requests generated by user input search.
    • Changed search logic to treat user search input with embedded whitespace as multiple search strings, all of which need to be found in a contact. (#6629)
      For example, searching for "Neil Armstrong" will cause separate searches for "Neil" and "Armstrong" to be performed. Previously, the contact needed to contain the exact string "Neil Armstrong" in one of its fields. Now, "Armstrong, Neil" or separate fields containing "Neil" and "Armstrong" would be found as well.
      A default minimum search string limit of two characters for LDAP searches has been introduced in this context.
    • Added support for detection of phone number types of contacts integrated into Address Book from a german language Exchange server (work phone, home phone, cell phone, work fax). (direct 3 had already supported detection of phone number types from english language Exchange servers.)
    • Added optional user defaults switch LDAPMinimumSearchStringLength to set the minimum user input length below of which no LDAP search requests will be generated. Set to 2 or 3 if your LDAP server contains a large number of contacts, or if the LDAP response is very slow.
    • iPhone numbers are now displayed as mobile numbers. (#6237)
    • Fax numbers are no longer included in the search results. (#5844)
    • Minor improvements in fax number detection.
    • Workaround for bug in LDAP servers that cannot process LDAP search requests with "or" clauses. We modified all LDAP search strings that contain just one attribute to no longer use "or" clauses. All search strings with more than one attribute continue to use the "or" syntax, so in order to work on such servers, direct will have to be configured so that both name searches and number searches will only take place in a single attribute. (contact us for information on how to do this)
    • Enhanced internal LDAP configuration so that the display names of the found contacts can now be constructed from the contents of multiple LDAP fields. Please inquire for configuration details if you need this functionality. (#6365)

    Outbound calls

    • When dialing from manually entered text input, all digits preceding a colon will now be ignored. So if the text input contains contact and company information followed by a colon, the contact name and company name may now include digits. (#6476)
      For example you may now safely enter the following text into the search and dial window and hit return for dialing without a leading 20 being included in the dialed number:
      Darryl F. Zanuck (20th Century Fox): +1.310.369.1000
    • Before dialing, a specific type of common formatting error is now corrected: superfluous zeroes will be removed.
      Phone numbers in many countries precede the area code with a zero which should only be included when dialing from within that country. E.g. the german phone number +49 (30) 285 26-555 needs to be dialed as (030) 285 26-555 from within Germany, with an added zero before the 30.
      When such a number is written in international format, this added zero should not be included. Often, such numbers wrongly include the zero, however: +49 (0)30 285 26-555, perhaps to indicate that the zero does not always apply.
      direct will now detect this and silently remove this zero before dialing.
      Numbers in Italy, however, are excluded from the removal of superfluous zeroes, because the zero is required in Italy, even if dialing from abroad (e.g. +39 (0) (#6540)
    • Updated phone number conversion to support the Italian dialing plan in setups where the phone system signals caller numbers without the local dialing prefix. (#6274)

    Inbound calls

    • Added prioritization of search results display for inbound calls: if matching contacts are found in both Address Book and in an LDAP server, the information retrieved from Address Book will be used for caller ID display.
    • Changed initial settings so that caller ID will now be displayed by default, also increased standard caller ID display duration from 4 to 5 seconds. Use direct preferences to change these settings.
    • Extended support for queued calls on phone systems where direct had not supported them before.
    • Changed display of non resolvable caller id numbers: previous versions displayed the number verbatim as received from the phone connection (possibly including a trunk access code). Now the number is converted to phone book format for display (i.e. without a trunk access code).


    • Changing the settings in the Info tab of the TeamCall settings will no longer require administrator credentials. (#6885)
    • The area code is no longer a required configuration parameter in TeamCall connections, so TeamCall connections now also work in countries without area codes (e.g. in Liechtenstein). (#6475)
    • The names of the configured telephone connections are now enforced to be unique and will be changed if necessary. (#6670)
    • Centrally configured connection settings are now applied to connections with a matching name (instead of connections with a matching connectionID). (#6669)
    • Improvements to the handling of the internal configuration parameter LDAPResultAttributeNames in situations with a central configuration. (#6506)
    • General improvement of handling of LDAP settings and central configuration values.
    • Useability improvements in changing the connection to be used for outbound calls. (#6999)

    Telephony connections

    • Added status indication in app icon (will turn grey if no active connection is available) and in new status panel (accessed via the help menu).
    • When the connection to a telephone was lost, direct used to open an alert panel that had to be closed manually, before direct would continue. These panels have now been replaced by a unified non-modal and autoclosing ghost panel. No longer does the application icon jump until you click OK. (#5013)
    • Added hidden configuration option to deal with phone systems that have problems with rapid disconnecting and reconnecting (which direct will do in certain cases of network reconfigurations). (#6597)

    User input

    • In the search results and redial list, direct no longer adds a leading number sign (#) to the display of contacts without a name. This was intended to indicate that such contacts are 'number only' contacts (created by the user typing a number into the search and dial field), but it turned out to be confusing because it looked as if a dialable hashmark (#) was prepended to the number.
    • Increased default width of search/dial window.


    • Changed API of AppleScripts called by direct.
      See included example script AppleScript Test.scptd for details. This file is located in the folder Contents/Resources/Scripts within the direct application package. You can access this folder by holding the control key while clicking on the direct icon, and selecting "Show Package Contents". (#6169, #7006)
    • The format of the phone numbers that are passed to your AppleScript can now be specified in the call handling preferences. (#6838)
    • The path name of the selected AppleScript file in the call handling preferences can now be selected and copied. (#6382)
    • The demo mode now allows one AppleScript call to each AppleScript handler per unlicensed connection (instead of just one call at all per unlicensed connection).

    Software Update

    • Added software update preferences.


    • Moved Extras folder from the disk image to within the application. Use the help menu item "direct Extras..." to open this folder.

    Outlook script

    • direct 4 now contains an improved version of the Outlook script that previously had to be purchased separately.
      You'll find this script and its documentation in the direct Extras folder (use the help menu item "direct Extras..." to open this folder) (#6993)

    OS X Contacts plugin

    • The dialing plugin for the OS X Contacts app will now be automatically installed (or updated) when direct is launched. (#6217)
    • The OS X Contacts app plugin now includes the name and company name in the dial string. (#6895)
    • The OS X Contacts action menu item will now be deactivated for empty phone number entries.


    • direct 4 will accept direct 3 licenses until January 15, 2014. (#6608)
    • Added new icons, including high resolution versions for retina displays. (#6402)
    • Improved options for handling of specific CTI server error messages. (#6527)
    • Changed file name extension of direct connection plugins from .bundle to directconnection. (#6537)
    • direct no longer uses ~/Library/Application Support/direct, all files are now stored in ~/Library/Application Support/ilink/direct. (#6664)
    • Improved display of company contacts without an associated name in the redial list. (#6891)
    • The title, middle name, and name suffix of contacts retrieved from the OS X Contacts application -if existing- will now be included in the displayed name (in both the search results and in the incoming call popup). (#6983)
    • The old language specific embedded iChat Status scripts were replaced by new localized scripts for Messages (in OS X 10.8 or later), iChat (up to OS X 10.7), and Adium. Also a number of bugs were fixed in these scripts. (#6959)
    • The demo mode now allows three instead of one outbound calls per unlicensed connection. (#6919)
    • Improved localization.
    • Added description of dialing via URL to help pages. (#5606)
    • Many additional updates to the help pages.

Bug fixes

    Telephony connections

    • Major improvements of handling of connection loss, both when sleep mode is and is not involved. (#5109, #5122, #5570.1, #5570.2, #6235, #6864)
    • Fixed a potential race condition in telephone connection establishment.
    • Fixed potential deadlock after loss of CTI server connectivity. (#6464)
    • Prevented potential double initialization of connections, which occasionally led to non-functioning connections. (#6610)
    • Improved connection establishment to more robustly deal with intermittent connection failures.
    • Fixed sporadic app crashes that were observed after wakeup from sleep (mostly in cases with multiple configured connections). (#6209)


    • Safeguarded against hypothetical problem where search operations that were aborted e.g. due to failed parameter validation could have resulted in permanently high processor load.
    • Fixed a regression that caused search operations to result in permanently high processor load.
    • Fixed a problem where a caller name was not resolved if the LDAP connection was closed by the server while the search was being executed.
    • Fixed regression in handling of expired search cache entries. (#6236)
    • Fixed crash after LDAP server timeout.
    • Fixed crash after typing the left arrow key when the search string was empty.
    • Fixed display problem (empty search results table was visible as a two pixel high element).
    • Improved handling of LDAP configuration changes as well as operation without activated LDAP search.
    • Fixed LDAP search bug that caused an empty search results list to be cached if the LDAP connection was aborted during the search operation. (#6364)
    • Fixed a bug where the search for nicknames and birthnames did not work in the search cache, leading to the effect that nickname and birthname searches sporadically did not return the expected results.
    • LDAP connections will now be closed immediately when no longer in use. This fixes problems with some LDAP servers that close the connection before direct did so. (#6662)
    • Fixed bug that could lead to LDAP search related crashes. (#6678)


    • Fixed a potential bug that could have caused the AppleScript menu in the call handling preferences to remain empty. (#6896)
    • The user-defined AppleScript will now only be called once per outbound call. (#6991)


    • Error messages that indicate dialing failures will now always be printed and do no longer depend on debugging settings.
    • Safeguarded against potential but very rarely occuring crashes.
    • Fixed a few 64 bit compatibility issues.
    • Fixed a number of potential bugs in handling of multiple threads.
    • Fixed a few logging bugs and reduced debug logging load. (#6572)
    • Fixed many localization issues. (#6543, #6544, #6546, #6547)
    • Fixed a potential crash when a software update is manually triggered after a previous update had been aborted. (#5005)
    • Safeguarded against potential crash upon wake from sleep. (#6626)
    • Enhanced debug log output. (#6665, #6687, #6688, #6689)
    • Fixed potential application crashers in cases of corrupt user defaults data. (#6860)
    • Slight performance optimizations during start of system sleep and wakeup from sleep.
    • Prevented a potential visual artefact in caller ID ghost window. (#6992)
    • Many other minor bug fixes.

Changes in 3.3.4 (v126.63.6)

November 26, 2013
  • Preparation for the direct 4 update.

Changes in 3.3.3 (v126.63.5)

July 17, 2013
  • Fixed application crasher in handling of callto: URLs.
  • Added explanation of how to open ~/Library to "About Extras.rtf".

Changes in 3.3.2 (v126.63.4)

May 26 2013
  • Dialing via URL (callto:, call:, tel:) will now correctly decode the number from the URL, so that URLs with embedded spaces (encoded as %20) will now work.
  • Added support for direct 4 license keys.

Changes in 3.3.1 (v126.63.3)

December 7, 2012
  • The direct dialing service is now once again registered automatically upon program start. The user no longer needs to activate the service in System Preferences.
  • Fixed a bug that caused the service menu localization to not always be used.

  • Fixed 64 bit compatibility issues.
  • Fixed a bug that occasionally could have caused direct to crash during logging.
  • Fixed a bug that caused some software updates to not be recognized.

  • Updated help pages and example scripts.
  • Updated FileMaker example in the disk image's Extras folder to support FileMaker 12 and to include more documentation.

Changes in 3.3.1 Release Candidate 1 (v126.63.2)

July 25, 2012


  • Signed the application with the Apple developer ID code signing certificate for Gatekeeper support in Mac OS X Mountain Lion (10.8).

  • Enhanced software update mechanism to optionally include system configuration information with software update queries.

  • Workaround for bug in LDAP servers that cannot process LDAP search requests with "or" clauses. We modified all LDAP search strings that contain just one attribute to no longer use "or" clauses. All search strings with more than one attribute continue to use the "or" syntax, so in order to work on such servers, direct will have to be configured so that both name searches and number searches will only take place in a single attribute. (contact us for information on how to do this)

  • Changed behaviour of application after having received a 'MakeCall to' command via AppleScript. Before, direct became active only when no other application was active, now it becomes active in any case (matching the behavior after a MakeCall command was received via Services).
  • Changed initial settings so that caller ID will now be displayed by default, also increased standard caller ID display duration from 4 to 5 seconds. Use direct preferences to change these settings.

Bug fixes

  • Added workaround for a potential (and unfortunately quite common) direct misconfiguration where longDistanceDialPrefix or internationalDialPrefix do not start with localDialPrefix. Previously this would cause number conversion to totally fail, which in turn caused direct to not be able to dial in this case. Now, the number conversion would at least return something, even though probably not the number that the user expected. This at least allows direct to dial, so the failure mode now is much more graceful.
  • Safeguarded against potential but very rarely occuring crashes.
  • Made plugin loading more robust and prevented problems in accidentally loading non-direct plugins.
  • Modified software update version comparison algorithm so that interim development versions are recognized to be newer than the latest official version.
  • Fixed a number of minor bugs.

Changes in 3.3 Release Candidate 17 (v126.63)

July 12, 2011
  • The LDAP password may now optionally be taken from the system keychain instead of the user's login keychain.
  • Added an option to prevent direct from modifying the LDAP password (via the user defaults key LDAPPasswordUseSystemKeychain).
  • direct is now a code signed application. If direct has once been granted access to a keychain item (e.g. to the LDAP password stored in the system keychain), the keychain will grant access to updated direct versions as well, as long as they are identically signed. So access will not need to be granted anew for each new direct version.

  • Fixed bug where direct in some cases completely stopped to do LDAP searches after the LDAP server had closed the connection. LDAP searches now time out after 30 seconds. This timeout value may be changed via the new user defaults key LDAPSearchTimeoutDuration.
  • Reduced LDAP load by no longer searching for empty strings in a corner case where inbound calls were not detected as such.
  • Prevented the LDAP connection problem alert panel from being opened multiple consecutive times.

  • Contacts read from Address Book that have an organisation but no name are no longer displayed as "organisation name (organisation name)".
  • Contacts read from Address Book that have an organisation but no name are now included in the dock menu.
  • Contacts without a phone number are no longer included in the dock menu.
  • Now uses custom phone number labels of Address Book contacts in dock menu and in the dial window's display of the last called phone number.
  • Excluded fax numbers from being added to the dock menu entries.

  • Prevented a crash after wake from sleep in a rare race condition.

  • Fixed a bug that caused ghost window contents of multiple connections to overwrite each other.

  • Fixed a number of other minor bugs.
  • Added a number of minor debugging features.

Changes in 3.3 Release Candidate 12 (v126.58)

April 5, 2011
  • Implemented new central configuration scheme (see description in help pages). The previous, less advanced system is no longer supported.
  • Added option to deactivate the built-in software update, e.g. to be used in managed environments (via the user defaults key DisableSoftwareUpdates).
  • Updated direct help pages.
  • Updated internal structure of direct help pages, extracting the resources shared by multiple languages, so that they now are only stored once.
  • Added a number of minor debugging features.

3.3 release candidate 4 (v126.50) (November 30, 2010)

  • Added a potential bugfix for communication with TeamCall Express 2.0 for Mitel phone systems.
  • Fixed a localization issue in Tiptel plugin.
  • Updated Growl framework.
  • Fixed various minor stability issues.

3.3 beta 42 (v126.47) (April 7, 2010)

  • Added Sparkle.framework to the list of acknowledged third party software packages.
  • Repackaged the application so that future software updates will no longer require an administrator password.

3.3 beta 41 (v126.46) (April 4, 2010)

  • The ghost window for incoming calls no longer displays the connection name when just a single connection is configured.
  • Connection preferences: the names of inactive connections are now displayed in gray color.
  • Fixed our company address in the english language help file.

3.3 beta 40 (v126.45) (April 4, 2010)

  • Added automatic software update mechanism.
  • Updated direct help pages for multi-user configuration.
  • Renamed direct's dialing service to Call Number Using direct.
  • Moved Send Feedback... menu item from direct menu to Help menu.

3.3 beta 39 (v126.44) (March 8, 2010)

  • Fixed an application crasher that occurred in rare situations (mostly under Mac OS X 10.6) after TeamCall unexpectedly closed the connection to direct.
  • Tiptel dialing speed has been increased and now once again approaches the speed of direct 3.2. To still be able to support older Tiptel phones, a new advanced connection setting ('slow dialing') has been introduced.
  • Connection selection keyboard shortcuts now start at Command-1 (instead of Command-0) and are now limited up to Command-9 (additional connections will no longer have a selection keyboard shortcut).

3.3 beta 38 (v126.43) (December 15, 2009)

  • Added setting to enable searching for contacts in recent Active Directory servers.

3.3 beta 37 (v126.42) (December 15, 2009)

  • Fixed a second bug introduced in 3.3 b34: setting the address book group for display in the dock menu now also works again.
  • Modified the color of deactivated connection preferences text field headers to make them more readable under Mac OS X 10.5 and 10.6.
  • Fixed a bug in LDAP search that could cause the application to crash after the connection to the LDAP server was lost.

3.3 beta 36 (v126.41) (November 30, 2009)

  • Fixed bug introduced in 3.3 b34: the dock menu now once again contains the contacts from the selected address book group.
  • Fixed an AppleScript type mismatch warning.
  • Added debug facilities to investigate a race condition in AppleScript handling.

3.3 beta 35 (v126.40) (October 20, 2009)

  • Added support for LDAP servers using non-standard ports. To configure, specify the port number in the LDAP configuration server field, separated from the LDAP server name/address by a colon, e.g.
  • Fixed a bug where authorization in TeamCall connection settings did not immediately become effective in the user interface when using Mac OS X 10.6 Snow Leopard.
  • Updated help pages to include information about services under Mac OS X 10.6 Snow Leopard.

3.3 beta 34 (v126.39) (October 19, 2009)

  • The TeamCall plugin now requires authorization before the GUI controls of the settings of TeamCall connections are enabled.
  • Added support for phone systems that require phone numbers to be specified in international format without a leading plus character or that expect phone numbers in requests to be specified in this format.

3.3 beta 33 (v126.38) (October 9, 2009)

  • Fixed long standing bug that under certain circumstances caused the names of contacts in the Local Users list to be printed in the wrong character encoding. This only affected contact names with non-ASCII characters.
  • Fixed a bug in the Tiptel plugin that caused the crashers reported by some users under Mac OS X 10.6.

3.3 beta 32 (v126.37) (October 2, 2009)

  • Fixed a bug in AppleScript settings introduced in direct 3.3 b24 that led to the wrong script being used.
  • Added workaround to allow new calls on connections that are marked as being busy (activate via user defaults key AllowSecondCallOnActiveConnection). This setting is intended to be used in the rare case where the connection is being marked as busy by the CTI server, even though it actually isn't.
  • Added debug facilities in an attempt to catch a bug that occasionally causes direct with a Tiptel phone to crash under Mac OS X 10.6.

3.3 beta 31 (v126.36) (August 31, 2009)

  • This is the first public beta of direct 3.3 after a long series of custom versions made for our larger customers.

  • direct 3.3 is the first release to support Mac OS X Snow Leopard (10.6).

  • direct 3.3 no longer supports OS releases prior to Mac OS X Tiger (10.4).
    Please use direct 3.2.4 if you need a version that runs under Mac OS X Panther (10.3.9).

  • Contact search
      Address Book
    • Address Book searches are now performed in the background. This leads to smoother operation. Also, direct no longer hangs when the Address Book does not respond.
    • Improved quality of Address Book search results.
    • Now also searches for birthnames.

    • Improved search speed for slow LDAP servers (as well as for LDAP servers that return very large result lists).
    • Fixed potential crashers in LDAP search.
    • Added support for LDAP protocol version v3, using either v2 or v3 depending on the setting of the LDAP server.
    • Added support for searching contacts in Microsoft Active Directory, using the various new hidden configuration options.
    • Made LDAP search and result attributes configurable using hidden user defaults settings.
    • Made LDAP string encoding configurable using hidden user defaults setting LDAPStringEncoding.
    • Switched LDAP search to a new algorithm that performs much better in most cases. Added hidden user defaults setting for reverting to the previous algorithm or for supporting customer-specific LDAP search query construction.

  • Telephony
    • Added ability to dial the hash character (#).
    • Fixed a bug with the 'always include area code' setting that prevented direct from working in France (#155).
    • direct is now a helper application for tel:, call:, and callto: URLs.
    • Added support for settings without a local dial prefix (so far, only external calls are supported in such a configuration).
    • Added support for settings where the number to be monitored by the telephony server differs from the direct dial extension number of the telephone.
    • Phone numbers starting with * or # will now always be interpreted as being in dialable format.
    • Added support for cases where the telephony server or telephone signals phone numbers in a non-standard format (using new user defaults key expectedNumberSignallingFormat).
    • Fixed a bug where internal numbers where not always recognized as such, which led to the wrong number being dialed in some cases.
    • Added support for connection specific setting of the maximum digit length up to which numbers will be interpreted as being internal extensions (using the same user defaults key LocalNumberLengthLimit that was and remains to be valid as a gobal default that - if set - pertains to all connections).
    • Added support for phone systems that signal the caller's number in international format, but without a leading plus character.

  • Connection Plugins
    • Updated the non-TeamCall connection plugins to the bugfixed versions with correct ILPluginCapabilities keys (TeamCall plugin had the correct keys all along). Bugs caused by the wrong keys include the inability to set some connection settings in certain connection plugins, e.g. in the Tiptel plugin.

    • Added support for setting the format of phone numbers to be used in dial requests (using the new defaults key kILExpectedNumberRequestFormatKey).
    • Added advanced preferences switch to activate sending own extension number to CTI server in international format instead of extension format (using the new user defaults key useInternationalFormatForExtensionNumber).

    • Prevented multiple erroneous exceptions, some of which could cause the Tiptel plugin to fail to connect to the telephone.
    • Fixed number conversion bug that caused the Tiptel plugin to attempt to dial an empty string instead of the actual phone number.
    • Added workaround to prevent dialing problems with some Tiptel telephones. This may slightly slow down the dialing speed.
    • Added support for hanging up calls on Tiptel phones.

  • AppleScript
    • Added iChat integration for adding phone state information to iChat status.
    • Added HangUp AppleScript command.
    • Changed handling of MakeCall to AppleScript command so that this no longer activates the application.
    • Improved error logging for AppleScript execution.
    • Brushed up sample scripts.

  • Settings
    • Added new hidden special tab in connection preferences, allowing to manually add, remove, and change arbitrary connection settings (except for the standard connection settings). To enable this tab, set the user defaults value for EnableSpecialConnectionSettings to YES.
    • Fixed bug where under some circumstances not all settings were saved when closing the preferences window after having switched preferences sections.
    • Modified settings are now no longer verified or saved when application is being shut down while preferences panel is open.
    • Enabled optional central configuration. This is documented in the system administration documentation within the Extras folder on the direct disk image.
    • All disabled connection setting fields are now hidden instead of just being deactivated.
    • Improved handling of connection preferences when no connection is selected to now reliably deactivate all connection preferences GUI elements (some elements used to remain activated in this case).
    • The connection preferences Server tab will now be removed for those connections that do not need it.

  • Made major improvements of Bonjour reliability, including fixes of several potential crash bugs, one of which could even have been triggered remotely.
  • Experimentally changed call hang up hotkey from Esc to Alt-Esc, and made it application global in the process, i.e. it now should work regardless of what you're currently doing in direct. We may return to using Esc in the final release.
  • Improved display of incoming calls without or with unknown numbers.
  • Improved display of entries in dock menu.
  • Improved handling of location changes and of intermediate network disconnections (e.g. on portable computers).
  • Improved Growl support.
  • Added integration examples to the disk image.
  • As well as many additional small improvements and bug fixes, including fixes for various application crashers.

3.2.4 (v113.12) (September 18, 2006)

  • Fixed a condition where a Tiptel telephone wouldn't dial.

3.2.3 (v113.10) (July 26, 2006)

  • Added some missing german localizations.
  • Fixed some event firing issues with Tiptel phones.
  • Fixed a condition where only the first call per application launch was signalled.

3.2.2 (v113.7) (July 11, 2006)

  • Reimplemented AppleScript functionality to support both compiled and plain text scripts, and in order to make AppleScript support yet more reliable.
  • Made sure that the call handling preferences script popup only shows valid script files.

3.2.1 (v113.3) (July 5, 2006)

  • Fixed a condition where AppleScript scripts were not triggered.

3.2 (v113.2) (July 3, 2006)

  • General
    • Added demo license mode: direct now also runs without a license (albeit in a somewhat limited form).
    • Added Growl support.
    • Enhanced ghost window, including the capability to display information about simultaneous calls coming in via different connections.
    • Minor enhancements to Bonjour reliability.
    • Fixed possible crash when loading AppleScript files.
    • Minor enhancements to AppleScript reliability.
    • Fixed bug where dock menu quick dial list could not be turned off.
  • TeamCall® plugin
    • TeamCall plugin now also supports TeamCall® Express. This vastly increases the number of supported phone systems.
  • Tiptel plugin
    • Fixed a bug where incoming calls on Tiptel phones where indicated twice.
  • As well as a few additional small improvements and bug fixes.

3.1.2 (v100.2) (April 27, 2006)

  • Extended demo license (TeamCall and Tiptel) until July 3, 2006.

3.1.1 (v100.1) (March 24, 2006)

  • Extended demo license (TeamCall and Tiptel) until April 25, 2006.

3.1 (v100) (February 5, 2006)

  • General
    • First universal binary version of direct and all plugins (PowerPC and Intel).
    • Fixed bug where ghost window was shown for outgoing calls.
    • Added dial preferences option to always dial the area code.
    • Minor bug fixes in german language help files.
  • Bonjour
    • Fixed wrong display of Bonjour call state after a call transfer.
    • Fixed a possible cause for some Bonjour display problems.
    • Improved performance by caching local user pictures.
    • Fixed a bug where Bonjour users were not shown.
    • Fixed a condition where call transfer would lead to a flickering Bonjour status display.
    • Made network data transmission non-blocking.
    • Better handling of sleep mode in Bonjour status.
    • Eliminated memory leaks.
    • Fixed two application crashers.
    • Fixed a bug where call states were not shown.
  • Plugins
    • Plugins will no longer be loaded twice.

3.0.2 (v92) (November 28, 2005)

  • Bonjour
    • Fixed potential app crasher in Bonjour status update.
  • Tiptel plugin
    • Added device popup in 'Advanced' section of Tiptel plugin preferences.
    • Workaround for app crasher in Tiptel plugin.

3.0.1 (v88) (November 1, 2005)

  • Minor bug fixes in english language help files.

3.0 (v86) (October 31, 2005)

  • General
    • direct now requires at least Mac OS X 10.3.
    • direct is no longer licensed via TeamCall® Server. It now requires its own license.
  • Support for phone switches and telephones
    • The most important new feature of direct 3 is the modular plugin architecture to connect to telephones and phone switches of various vendors.
    • In addition to the TeamCall plugin, there is a new Tiptel plugin supporting Tiptel telephones.
  • Bonjour
    • Major improvements in stability and accuracy of the display of the status of the local direct users.
  • AppleScript
    • When a call ends, the new cleared handler is called.
  • As well as many more small improvements and bug fixes.

2.1 (v71) (July 17, 2005)

  • General
    • Various minor useability enhancements, including:
      • If direct is reactivated using command-tab, list of found contacts pops up again if it was already open before user switched to another application.
      • Using service menu entry makes direct frontmost application.
      • Changing selected number updates number text field in lower right of main window.
      • New call is immediately selected in called contacts list.
      • Organisation is displayed in name field after contact selection.
      • Dial window remains key window when local users window is opened during application startup.
    • Moved persistent call history and adaptive search results database from preferences to separate files.
  • Incoming calls
    • Call popup window includes photo of caller, taken from Bonjour, the local address book, or from local or networked image folders.
  • Dialing
    • *-character is no longer stripped from number before dialing.
  • Searching
    • LDAP searches are now performed in the background. This leads to smoother operation. Also, direct no longer hangs when the LDAP server does not respond.
    • Added support for LDAP authentication.
  • Call history
    • New menu item to show/hide call history.
    • Duplicate entries are removed from called contact list.
    • Contact information can be copied from called contact list.
    • The height of the expanded call history can now be set via user defaults (for the present this must be done using the shell, as there is not yet a setting in the preferences window):
      defaults write CalledContactListDisplayLineCount 15
  • Dock menu
    • The default name for address book group shown in dock menu is now 'direct'.
  • Stability
    • A number of bugs have been fixed, some of which might have caused direct to crash.

2.0 (v58) (June 3, 2004)

  • General
    • direct no longer supports the Mac OS X 10.1 address book and now requires at least Mac OS X 10.2.
  • User interface
    • Windows have a brushed metal texture.
    • Separate icons for the different phone number types.
  • Searching
    • Search results now contain just one line per contact. Multiple numbers of a contact are no longer displayed in separate lines, but instead in a single line using phone number icons.
    • New search engine: the search adapts to your habits, the people you call most frequently are automatically preferred. The adaptive search not only works for contacts, but also between the different numbers of a contact. The preferred number is automatically pre selected.
    • The search now also finds Mac OS X address book entries with user defined phone number types.
  • Dialing
    • Calls can be ended with the escape key.
    • The call history is persistent (i.e. its entries are still available after the next program start).
  • Dock menu
    • The dock menu works again (now under Mac OS X 10.2 and 10.3).
  • Rendezvous (now called: Bonjour)
    • Display of a list of all direct users in the local network (with photo and name).
    • Optional broadcast of your phone state to the other direct users.
    • Pick-up of calls that are ringing at the phone of other direct users.

1.1 (v37) (October 12, 2003)

  • Incoming calls
    • Added handling of incoming calls.
    • direct searches the Mac OS X address book and an LDAP server for the name of the caller.
    • The name or phone number of the caller is displayed in a semi-transparent window.
  • AppleScript
    • Added AppleScript suite: direct can now be accessed via AppleScript.
    • Added automatic triggering of AppleScript programs by telephone events: direct can access other applications.

1.0.1 (v26) (June 28, 2002)

  • Fixed some typos in the english language help and readme file.
  • Fixed wrong URLs in help index pages.

1.0 (v25) (June 26, 2002)

  • First public release for Mac OS X.
  • Uses ilink TeamCall® Server for dialing.
  • Access to the user's Mac OS X system address book, supporting both Mac OS X 10.1 and the Mac OS X 10.2 Jaguar Developer Preview.
  • Access to a central LDAP directory server for phone number lookup.
  • Service to dial phone numbers from arbitrary applications.
  • User definable quick dial list in the dock menu.
  • Smaller and more intuitive GUI.

0.1 to 0.95 (1992-1995)

  • Software for Nextstep/Openstep in combination with mix®, the telephone, voice mail, fax, and modem combination system for Next Computer and Openstep PCs.
  • Access to the Nextstep system address book, incl. GUI to view and edit the addresses.
  • Dialing of phone numbers using a attached mix®.
  • Service to dial phone numbers from arbitrary applications.

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