Put direct through its paces! Check that you fulfill the system requirements, in particular that you have one of the supported telephone switches, and download direct and TeamCall or TeamCall Express today.





System requirements:

  • macOS High Sierra (10.13) to Sonoma (14)
      • Use an older direct version for support of macOS Panther (10.3) to Sierra (10.12)
  • Supported telephone or phone system

  • For connecting to phone systems:
    • ilink TeamCall release 3.7 or higher or
    • TeamCall Express release 2.0 or higher,
    • as well as a supported phone system

  • For connecting to Tiptel telephones:
    • Supported Tiptel phone and a
    • USB to serial (V.24) adapter (including driver)

Software

direct

The CTI software for macOS works with a variety of phone systems as well as with a selection of Tiptel telephones.

If you use direct with a phone system, you'll also need TeamCall or TeamCall Express, which you can download from this page as well.

Release notes


Download version:

5.3.0
platforms: macOS Sonoma (14)
macOS Ventura (13)
macOS Monterey (12)
macOS Big Sur(11)
macOS Catalina (10.15)
macOS Mojave (10.14)
macOS High Sierra (10.13)


Download version: 5.1.4
platforms: macOS Monterey (12)
macOS Big Sur(11)
macOS Catalina (10.15)
macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)


Download version: 4.5.2
platforms: macOS Catalina (10.15)
macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)


Download version: 4.4.5
platforms: macOS Catalina (10.15)
macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)
OS X Mavericks (10.9)
OS X Mountain Lion (10.8)
Mac OS X Lion (10.7)


Download version: 4.3.8
platforms: macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)
OS X Mavericks (10.9)
OS X Mountain Lion (10.8)
Mac OS X Lion (10.7)
Mac OS X Snow Leopard (10.6)
Mac OS X Leopard (10.5)
Mac OS X Tiger (10.4.11)


Download version: 3.2.4
platforms: Mac OS X Leopard (10.5)
Mac OS X Tiger (10.4.11)
Mac OS X Panther (10.3.9)
 

TeamCall®

ilink TeamCall is a CTI server that is required to use direct with various phone systems.

In addition to TeamCall there is also the CTI server TeamCall Express (for Windows). Please check the list of supported phone systems to determine which server is right for you.

For macOS
Download version:

3.8.19
platforms: macOS Mojave (10.14)
macOS High Sierra (10.13)
macOS Sierra (10.12)
OS X El Capitan (10.11)
OS X Yosemite (10.10)
 
Download version: 3.8.15
platforms: OS X Mavericks (10.9)
OS X Mountain Lion (10.8)
Mac OS X Lion (10.7)
Mac OS X Snow Leopard (10.6)
Mac OS X Leopard (10.5)

For Windows
Download version:

3.8.19
platforms: Windows
Windows 10, Windows Server 2016, Windows 8, Windows Server 2012, Windows 7, Windows Server 2008, Windows Server 2003

For Linux
Download version:

3.8.19
platforms: Linux
i386
 

TeamCall® Express

TeamCall Express is the CTI server for phone systems with a TAPI interface. TeamCall Express requires a Windows computer that is connected to the phone system e.g. via USB or Ethernet. All Macs running direct need to be able to reach this PC in the network. We include a test license for a single user, so that you can immediately start testing direct.


Download version:

2.0.0.71
platforms: Windows
Windows 10, Windows Server 2016, Windows 8, Windows Server 2012, Windows 7, Windows Server 2008, Windows Server 2003


Download version: 1.0.0.34
platforms: Windows
Windows Server 2003, Windows XP
language: German


Download version: 1.0.0.34
platforms: Windows
Windows Server 2003, Windows XP
language: English


 

Documents

direct Installation

direct Quick Installation Guide
 
Download format: PDF
language: German
Download format: PDF
language: English

Installing an troubleshooting TeamCall Server on macOS
  Release 3.8.19 or later
 
Download format: PDF
language: German
Download format: PDF
language: English
 
Up to release 3.8.11
 
Download format: PDF
language: German
Download format: PDF
language: English

Installing TeamCall Express
 
Download format: PDF
language: German
Download format: PDF
language: English

TAPI Test with Phone.exe
 
Download format: PDF
language: German

Activating direct special settings for phone number signalling without local prefix
 
Download format: PDF
language: German
Download format: PDF
language: English


direct Flyer

Download format: PDF
language: German
Download format: PDF
language: English


Language


Integration with AppleScript
Third-party applications can also call with direct. Using the integrated AppleScript interface this can be done without difficulty, for example using a FileMaker application. This functions not only when dialing, but also for incoming calls. Here you can write your own AppleScript to send the number of an incoming caller to be searched for in a File Maker application. The possibilities are almost boundless.


Dialing as Service
Does this sound familiar? You have received a telephone number in an email you would like to dial. For this you have to enter the number by hand, including annoying errors. With direct you can accomplish this better, faster and more comfortably. You select a telephone number with the mouse and choose "dial selected number" from the service menu.

This is even faster with a keyboard shortcut. This works in every program that supports the Service menu, for example a browser.




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